Part of the case: Walgreens Arizona Pharmacy Operations & Village Medical — Documented Pattern
What the record shows at this location
Reported: prescriptions for a heart-failure patient (the complainant’s mother) accepted by staff, then unable to be located when the family returned; recovered only after the complainant’s father insisted.
Timeline — this location
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Feb 11, 2026
PharmacyIncident
SourceCorrespondence, Feb 11, 2026
The complainant’s father drops off prescriptions for the complainant’s mother (a heart-failure patient) at the 7th St & Glendale store; staff cannot locate the prescriptions or any record of the interaction on return, recovered only after insistence.
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Feb 11, 2026
PatientCorrespondence
SourceWalgreens WCR Ref #25921965
The complainant escalates to Walgreens corporate (WCR Ref #25921965) and asks to attend the April Board of Pharmacy meeting to put the pattern on the record.