Step-by-step: the Arizona State Board of Pharmacy, the Ombudsman-Citizens’ Aide, CMS/Medicare billing, and HHS Office for Civil Rights (privacy).
Who does what — Board of Pharmacy, Ombudsman-Citizens’ Aide (A.R.S. § 41-1371 to 1383), CMS, and HHS OCR — with jurisdiction notes.
Where a pharmacy complaint goes — the AZ State Board of Pharmacy, the Ombudsman-Citizens' Aide, CMS/Medicare, and HHS Office for Civil Rights.